منابع مشابه
A hybrid prediction model for no-shows and cancellations of outpatient appointments
A no-show occurs when a scheduled patient neither keeps nor cancels the appointment. A cancellation happens when individuals contact the clinic and cancel their scheduled appointments. Such disruptions not only cause inconvenience to hospital management, they also have a significant impact on the revenue, cost and resource utilization for almost all of the healthcare systems. In this paper, we ...
متن کاملEffectiveness of mobile-phone short message service (SMS) reminders for ophthalmology outpatient appointments: Observational study
BACKGROUND Non-attendance for hospital outpatient appointments is a significant problem in many countries. It causes suboptimal use of clinical and administrative staff and financial losses, as well as longer waiting times. The use of Short Message Service (SMS) appointment reminders potentially offers a cost-effective and time-efficient strategy to decrease non-attendance and so improve the ef...
متن کاملNon-attendance or non-invitation? A case-control study of failed outpatient appointments.
OBJECTIVE To determine the causes of non-attendance at new outpatient appointments. DESIGN Case-control study of non-attenders and attenders. SETTING Outpatient department of a general hospital. SUBJECTS All non-attenders (n = 277) for first outpatient appointments in six specialties during a three month period were included. Controls (n = 135) were the attenders who followed every second...
متن کاملFactors associated with nonattendance at clinical medicine scheduled outpatient appointments in a university general hospital
INTRODUCTION Nonattendance at scheduled outpatient appointments for primary care is a major health care problem worldwide. Our aim was to estimate the prevalence of nonattendance at scheduled appointments for outpatients seeking primary care, to identify associated factors and build a model that predicts nonattendance at scheduled appointments. METHODS A cohort study of adult patients, who ha...
متن کاملDynamic Scheduling of Outpatient Appointments Under Patient No-Shows and Cancellations
This paper develops a framework and proposes heuristic dynamic policies for scheduling patient appointments taking into account the fact that patients may cancel or not show up for their appointments. In a simulation study that considers a model clinic, which is created using data obtained from an actual clinic, we find that the heuristics proposed outperform all the other benchmark policies, p...
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ژورنال
عنوان ژورنال: BMJ
سال: 1991
ISSN: 0959-8138,1468-5833
DOI: 10.1136/bmj.302.6775.532-c